Refund policy

1 Eligibility

• Returns/exchange requests must be made within 24 hours of receiving the order.
• Refunds are not offered except for valid cases where LalaBella is at fault. In such cases, a replacement or credit voucher may be issued after evaluation.

2 Refund Processing

• If eligible, refunds are processed within 7–14 working days, depending on your bank.
• For updates, contact: accounts@lalabellasa.com